Walasey Ltd

In order to provide customer with professional technical support and save time on discussion between customer and brand.

Walasey arranged FAE engineers in every district to assist customer to solve problem and help to analysis the equipment failure condition.

FAE Service & Duty

• On-site technical support, timely data collection and failure case analysis.
• Arrange CET testing and problem analysis according to customer requirements.
• Arrange field test for CE product during design stage.
• Monitoring CS maintenance status and be aware potential quality hazard.
• Cooperate with brand company to improve quality with market demand.

Inspection & Communication Procedure